Your Privacy Matters to Us
At AECS (Arjay Education & Consultancy Services), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you share with us when you visit our website or engage our counselling services.
1. Information We Collect
We collect information to provide better counselling services and a more personalised experience. The types of information we may collect include:
Information You Provide
- Full name, email address, and phone number from contact or enquiry forms
- Academic details such as marks, stream, and preferred courses when seeking admissions guidance
- Location information (city / state) to match you with relevant colleges
- Any other details voluntarily shared during a counselling session or consultation
Information Collected Automatically
- Browser type, device type, and operating system
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referral source
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect solely to serve you better and to deliver our education consultancy services. Specifically, we use it to:
- Respond to your enquiries and provide personalised college and course counselling
- Share relevant information about admission deadlines, eligibility, and application procedures
- Send you updates, newsletters, or promotional content — only with your prior consent
- Improve our website and the quality of our services based on usage patterns
- Comply with legal obligations and resolve any disputes
- Contact you for follow-up sessions or to share new counselling resources
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. How We Share Your Information
AECS does not share your personal information with colleges, universities, or any third parties without your explicit consent. Limited sharing may occur only in the following circumstances:
- With your consent: When you specifically ask us to submit your details to an institution on your behalf as part of the admissions process.
- Service providers: Trusted third-party vendors (such as email or hosting providers) who assist us in operating our website. They are contractually bound to keep your information confidential.
- Legal compliance: We may disclose information if required by law or in response to valid legal requests by public authorities.
- Business transfers: In the unlikely event of a merger or acquisition, your information may be transferred, provided the new entity honours this Privacy Policy.
4. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable laws. Enquiry and counselling records are typically retained for up to three (3) years. After this period, data is securely deleted or anonymised.
You may request deletion of your data at any time by contacting us at the details provided at the end of this policy.
5. Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your browser — to enhance your browsing experience. We use:
- Essential cookies: Required for the website to function correctly (e.g., session management).
- Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). All analytics data is aggregated and anonymised.
- Preference cookies: Remember your choices to personalise your experience.
You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our site. We do not use cookies for third-party advertising.
6. Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure. These include:
- SSL/TLS encryption for all data transmitted through our website
- Restricted access to personal data — only authorised AECS staff handle your information
- Regular security reviews of our systems and practices
While we strive to use commercially acceptable means to protect your data, no method of internet transmission is 100% secure. We cannot guarantee absolute security.
7. Your Rights
As a user, you have the following rights regarding your personal data. To exercise any of these, please contact us using the details below. We will respond within 30 days.
- Right to access: You may request a copy of the personal information we hold about you.
- Right to correction: You may ask us to update or correct inaccurate information.
- Right to deletion: You may request that we delete your personal data, subject to legal retention requirements.
- Right to withdraw consent: If you have opted into receiving communications from us, you may withdraw your consent at any time.
- Right to object: You may object to certain uses of your data, such as direct marketing.
8. Third-Party Links
Our website may contain links to external websites — such as college portals, government education boards, or informational resources. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are intended for students who are typically 17 years of age or older, as well as parents and guardians. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised policy will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact Us
Questions about this policy? Reach out and we will respond within 30 days.
Organisation
Arjay Education & Consultancy Services (AECS)
Address
9th A Cross Rd, Dodsworth Layout, Whitefield, Bangalore, Karnataka 560066